Privacy disclaimer


Thank you for your interest in our Website. The protection of your personal information is very important to us. In the following we would like to give you an overview about our data protection standards. 

While browsing the website

You will not be required to give personal information in case of simple access to our website. For this purpose we only collect and use data without personal relatedness, such as your internet service provider. This data is only analyzed in order to improve our offering and cannot be used to connect to your person.

In addition we keep a log of the IP-address of the requesting computer until the protocol file is automatically deleted. The IP-address will only be analyzed in case of an attack on our network infrastructure.

When registering

When you want access to our web shop, we’ll ask you to register. To register we will ask you some data such as:

-          First name and surname

-          Company name

-          Address

-          E-mail address

-          Country

-          Phone number

-          VAT or other fiscal registration number

-          Language

After your registration is accepted, we’ll provide you with a username and password, and you will have to change the password for your own safety.

By providing us with the requested personal information, we imply that you consent to our collecting it and using it for the specific reasons mentioned below. 

We use the personal data provided by you only if it is necessary for the execution of you order.


Your e-mail address will be used to send you newsletters on a regular basis. You can unsubscribe at any time using the link which you can find at the end of each newsletter or by sending an email to [email protected]

Transfer of personal data

Unless given explicit consent of the data subject, we do not sell or rent your personal data to third parties for marketing purposes. This shall not apply in case of a legal obligation or if it is necessary to enforce our rights, especially our rights arising from an agreement with us.

Data will be transferred to the delivery company to the extent necessary for transportation. For the handling of payments we transfer payment data to the authorized banking institution.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Information request, rectification, and deletion of data

You have the right to consult stored data about you free of charge and consequently the right to rectification, deletion or blocking of your data. Please direct your request in writing with clear identification to the following address: SIMLA NV, Atomveldstraat 2 B3 B-9450 Denderhoutem, Belgium or per email to [email protected]

Data security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. All data is transferred using 128 bit SSL encryption.


When you send an e-mail or other messages to us, we may keep those messages. Sometimes we ask you for your personal details that are relevant to the situation in question. The personal data that we can request are; name, first name, telephone, address, language and e-mail address. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of Simla NV or that of a third party. We will not combine this information with other personal information we have.

Use of cookies

In order to make visiting our website pleasant and to enable you using certain features we use so called cookies on several pages. Some of the cookies we use are deleted after the end of the browser session. Other cookies remain on your end device and allow us or our partner companies to recognize your browser the next visit. You can adjust your browser settings so you will be informed about storage of cookies. You can then decide about storage of the cookies as well as exclude cookies for certain cases. If you do not accept cookies, this may result in functional restrictions on our website.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or country of residence, and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


This data protection statement is in force, dated 14/0/2018.